Why isn't my SSN (social security number ) on my Bronco Access Card?
In order to protect your privacy, SSN will no longer be used as a Student ID number. A Bronco number is used instead. The Bronco number is a 9-digit, unique identifier assigned by the University and exclusive to the cardholder. The Bronco Number replaces the use of social security number as an ID number; and used for Cal Poly Pomona purposes only. Your Bronco Number is printed on the face your ID card.

How is my personal information protected
Strict privacy rules govern the release of information concerning individual students. In accordance with Public Law 93-380 of the Educational Rights and Privacy Act of 1974 (the "Buckley Amendment"), the University upholds the protection of students' privacy and does not release any information except as permitted by law.

Where is the Photo ID Unit?
2nd floor of the CLA Building, Office of Admissions and Outreach
Address:  CLA, Building 98 R2-2 3801 West Temple Ave. Pomona, CA 91768

What are the Photo ID Unit hours?
8 am to 5 pm - Mondays, Thursdays, Fridays
8 am to 6 pm - Tuesdays, Wednesdays
8 am to 5 pm - Monday to Friday (during quarter breaks)
Phone #: 909 869 2987

How do I contact a Bronco Access Card representative?
Call 909 869 2987 or send an email to broncoaccess@csupomona.edu

How do I get a Bronco Access Card?

Go to the Cashier's Office, CLA building, 1st Floor, Japanese Garden entrance. Initial cards cost $5.00 and subsequent cards cost $15.00. Don't forget your receipt! Go to the Photo ID Unit. Bring the receipt from the Cashier's Office and one of the following government issued photo identification: driver's license or state identification card or military ID or passport, etc

Do I have to pay for my Bronco Access Card?
There is a $5.00 initial cost, and the replacement cost for a lost/damaged/stolen card or name change is $15.00 for all students.

What happens if I don't have a Bronco Access Card?
Without this card, some services provided by the campus will not be accessible.

How do I put money on my Bronco Access Card?
To use your Bronco Access card as a debit card on campus, you must open a Bronco Buck$ account. Find out how to open an account at Bronco Buck$.

If I lose my Bronco Access Card, will I lose the money stored on it?
There is no refund for money debited from a stolen or lost Bronco Access Card. Your card must be deactivated to safeguard your money, which will be moved over to your replacement card. Report stolen / lost card immediately for deactivation to the Photo ID Unit (CLA Building 2nd floor, tower side) or call 909 869 2987.

What do I do if my Bronco Access Card does not work?
Go to the Photo ID Unit or call 909 869 2987.