What kind of services does CAPS provide?

Students may take advantage of the following services: individual counseling, couples/marriage counseling, family therapy, crisis intervention, and outreach services.

What about privacy and confidentiality?

Seeking counseling at CAPS is a private and confidential process.  Information disclosed in counseling may not be revealed to anyone outside of CAPS without your written permission.

Is there a fee for CAPS services?

No. All CAPS services are free to enrolled Cal Poly Pomona students.

Am I eligible to receive CAPS services?

To be eligible, Cal Poly Pomona students must be enrolled during the quarter they receive CAPS services. Student must be at least 18 years of age.  Students under 18 years of age need parental or guardian consent.  Please note, Extended/Open University students and IPOLY High School students are not elgible for CAPS services.

Why would I use CAPS services?

Although family and friends can be a source of support, their relationships with you can make it difficult for them to provide unbiased feedback.  When personal issues interfere with your ability to concentrate and succeed in college, professional counseling can offer an unbiased perspective, support, guidance, and access to resources as you develop new skills, explore options, and solve problems.

Does going to CAPS mean that I am “crazy” or “unstable?”

Absolutely not! Personal circumstances and pressures that often occur with the college experience can lead to stress, depression, anxiety, relationship problems, mental health challenges, and other overwhelming obstacles. Students seeking CAPS services do so to address stressful events and personal challenges that can disrupt their academic progress.

Who are the counselors?

The CAPS staff is a culturally diverse group of highly qualified mental health professionals including licensed doctoral-level psychologists, licensed doctoral and master-levels marriage and family therapists, and advanced graduate psychology interns.

How do I get started?

You may begin the counseling process by scheduling an intake appointment to determine your individual needs and treatment plan. CAPS may also recommend other on-campus and community resources that might benefit you. To schedule your intake appointment, you may contact us at (909) 869-3220 or stop by our office located in Building 66, Room 116. Our office hours are Monday-Friday 8:00 AM to 5:00 PM.

Where is Counseling and Psychological Services (CAPS) located?

CAPS is located in Building 66, the Bronco Bookstore Building, Room 116. To view a map, click here.

How do I request a counselor to come speak at my class/club/fraternity/sorority/dorm?

To request our outreach services, please complete CAPS's Outreach Service Request Form. We will do our best to accommodate you! We encourage students, staff, and faculty to let us know what topics they would like to explore. Please submit all requests at least 3 weeks in advance.