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Emergencies: Dial 9-1-1 (24 hours/7 days)
Non-Emergency/Business: (909) 869-3070
TDD (909) 869-3113

Requesting a New Alarm System

In order to request a new alarm system, please follow the steps outlined below.  An Alarm System Request Form must be submitted to the University Police Department.  


 

  1. How Do I Obtain An Alarm System
  2. What Are My Responsibilities
  3. Definitions

 

How Do I Obtain An Alarm System

1.       Your eligibility for an Alarm System will be determined by your College/Division.  The “department authorized signer” will make the request by submitting an Alarm System Request Form to the “College or Divisional Contact” for approval. 

2.       Next, submit the completed form to the University Police Department, Attn.  Access & Alarm Coordinator. The Police Department Access & Alarm Coordinator will contact you to discuss your alarm requirements and recommend a Vendor to request an Installation Proposal. The requesting department is responsible for contracting with an alarm vendor and paying all costs associated with installing the alarm.

3.       After you have received the Installation Proposal, have a Purchase Requisition issued to your vendor (Note: You must include a notation on the Purchase Requisition “that the Vendor will coordinate the installation with the Access & Alarm Coordinator of the University Police Department.  Please send a copy of the purchase order to UPD.”)  The University Police Department is responsible for project review and approval.

4.       The requesting department is responsible for ordering the necessary telephone line(s) from Telecommunication and any ongoing telephone charges as well as any maintenance costs associated with the system. It is advisable to include a maintenance agreement in the purchase of the system.  Contact Linda Bruner (lbruner@csupomona.edu) to have a telephone line installed for the alarm.  This line will notify the University Police that the alarm has been activated.

5.       Work with the Alarm Vendor to complete and return the “Emergency Contact Information Form”.  The University Police Department will not activate the alarm until the Emergency Contact Information Form with contact information for work hours and after work is on file.

 

What Are My Responsibilities

1.       Update the “Emergency Contact Information Form” once a year or as soon as there has been a change in the contact information i.e. change of personnel to be contacted and be sure the update is sent to the University Police Department.

2.       Insure that staff is trained on the proper use of arming and disarming the alarm and appropriate procedures to follow regarding contact with UPD because of an activation.

3.       Maintain, secure and be responsible for any access codes established by the department and the Alarm Vendor.

4.       Have the Alarm System serviced annually by the Alarm Vendor.  We recommend that an Extended Service Agreement be purchased and updated annually.  Continuous false alarms may result in a termination of service if not corrected in a timely manner.

5.       Respond immediately to any instructions when contacted by the University Police Department of an activated alarm.

 

Definitions

Access & Alarm Coordinator – University Police Department contact that coordinates the department’s request for an alarm system with the Alarm Vendor and the University Police Department.

Alarm System Request Form – A form that informs the University Police Access & Alarm Coordinator that the requesting department has approval to install an alarm system in the requested building location.

College or Divisional Contact– An Associate Dean/Associate Vice President/Foundation Director responsible for the department where the alarm is to be installed.

Department Authorized Signer – A department head/chair or a full-time staff person appointed by the department head to be responsible for the adherence and implementation of these guidelines.

Emergency Contact Information Form– A form which provides the University Police Department with technical information on the alarm and up to three emergency contacts with office extensions, home or cellular telephone numbers for contact purposes if the alarm has been activated after hours.


If you have questions or need further information, please contact Debbi McFall at 909-869-6981.



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